ILLUSION Tech Limited (hereinafter referred to as “the Company”) operates and develops the “Story” application (hereinafter referred to as “the App”) with a strong commitment to protecting user privacy. This privacy policy outlines how we collect, use, store, and protect user personal information. Please read this policy carefully before using the App to ensure that you understand and agree to the terms.
1. Information We Collect
When using the “Story” app, we may collect the following necessary user data:
- Email Address: Used for account registration, authentication, receiving notifications, and password recovery.
- Approximate Geolocation (IP Based): Used to enhance personalized services and to provide location-based display and recommendations for content.
- Device Information: Including device type, operating system version, etc., to ensure compatibility and optimize the app experience.
- Payment Information: Used to process transactions and ensure the security of purchases made within the app.
The collection of the above data is essential for the proper functioning of the app.
2. How We Use Your Information
We will use your personal information for the following purposes:
- To provide the core features of the app, including content creation and distribution services.
- To conduct data analysis and user behavior analysis, helping us improve app functionality and enhance user experience.
- To provide support services and customer service related to your use of the app.
We will not use your personal information for any commercial purposes without your authorization.
3. Data Storage and Security
Your personal data will be stored on servers located within the United States and will be strictly protected using encryption technologies to prevent unauthorized access, alteration, or disclosure. We do not store your data on third-party service platforms.
4. Data Sharing and Disclosure
We are committed to not sharing, selling, or disclosing your personal data to any third parties, except in the following circumstances:
- As required by law or legal proceedings;
- To protect our legal rights or enforce this privacy policy.
All data processing and analysis are carried out internally by ILLUSION Tech Limited.
5. User Rights
You have the following rights concerning your personal data:
- Access and Review: You can access and review the personal information you have provided within the app at any time.
- Deletion of Data: If you wish to delete your personal data, please contact us at [email protected], and we will process your request within a reasonable timeframe.
- Data Security: We are committed to taking technical and organizational measures to ensure the security of your personal data.
6. Data Retention Period
We will retain your personal data for 14 months. After the retention period, your personal information will be anonymized. Anonymized data will be used for analysis and research purposes and will no longer be linked to any personal identity.
7. Children’s Privacy
This app is not intended for users under the age of 13. If we discover that we have inadvertently collected personal information from a user under 13, we will immediately delete that information. If a parent or guardian becomes aware that a minor’s information has been mistakenly collected, please contact us immediately.
8. International Data Transfer
The Company operates with teams located around the world, and our global operations may require user data to be accessed and processed from various countries or regions. This means your personal information may be transmitted and processed across different countries. We ensure that all international data transfers comply with applicable laws and regulations and that appropriate technical and organizational measures, such as encryption and access controls, are in place to safeguard your data.
We do not transfer your personal data to other countries or regions except when necessary for operational purposes, such as providing access to our operational teams. In such cases, data transfers will be limited to the purpose of ensuring the functionality of the app and the security of user data.
9. Updates to This Privacy Policy
We may update this privacy policy from time to time. In the event of significant changes, we will notify you via the email address you provided. Please regularly review this policy to stay informed about the latest updates.
10. Contact Us
If you have any questions or need further information regarding this privacy policy, please contact us:
- Company Name: ILLUSION Tech Limited
- Contact Email: [email protected]
- Registered Address: Hong Kong
Last update: 9th September, 2024
